The Publix Customer Survey typically includes a variety of questions aimed at assessing customer experiences and choices.
General Experience
- How would you rate your overall shopping experience at Publix?
- How likely are you to recommend Publix to a friend or family member?
- What was the purpose of your visit to Publix today? (e.g., grocery shopping, pharmacy, bakery)
Store Environment
- How would you rate the cleanliness of the store?
- Were the products well-stocked and organized?
- How would you rate the atmosphere of the store?
Customer Service
- How helpful and friendly was the staff during your visit?
- Did you find it easy to locate assistance if needed?
- How satisfied were you with the checkout process?
Product Quality
- How would you rate the quality of the products you purchased?
- Were you satisfied with the variety of products available?
- Did you find the prices to be reasonable for the quality offered?
Additional Feedback
- What could Publix do to improve your shopping experience?
- Is there a specific product or service you would like to see offered at Publix?
- Any additional comments or suggestions?
These Publix Survey questions are designed to gather insights into customer satisfaction and areas for improvement at Publix.